110+ countries / 250+ routes to choose from by region; unlimited devices connected at once. No email address required—create an account with a username and password.
Prioritize dedicated lines during peak evening hours. Switch regions without reimporting your subscription.
Routes, privacy, devices and refunds—explained separately. Select a topic on the left to see how it works and when it applies.
There’s more than one route to the same region. Choose by use case, then compare how each connection performs.
For video calls or large file transfers on weekday evenings, the route often matters more than the region name alone. VPNPM lists IEPL dedicated lines, relayed routes and direct routes separately, so you can compare different paths within the same region. If a page loads slowly, keep your device and app settings unchanged and switch to another route in the same region to see whether the issue follows the route. This can help pinpoint the cause more easily than repeatedly reinstalling the client.
Privacy commitments depend on how connections work—and on keeping your account credentials secure.
VPNPM follows an anonymous, no-logs policy focused on not recording browsing activity. Cross-border connections involve the client, your account and the websites you visit; habits at any point can affect your privacy. In rule mode, route only the apps that need cross-border access. When handling sensitive accounts, check the website address, your sign-in status and your device’s security settings. Service policies and personal device protection have different roles and should not be confused.
Pick up where you left off between desktop work and mobile browsing—without choosing a separate plan for each device.
VPNPM supports Windows, macOS, iOS, Android and Linux, with unlimited devices connected at once. Use subscription details from the same account on your everyday computer and mobile devices—there’s no need to move to another price tier to add devices. To get started, find the client for your platform in the user dashboard, import your subscription and choose a route. When changing devices, get the latest details from the dashboard instead of relying on a configuration saved on an old device as a permanent file.
Opening a page is only the first step; longer conversations also depend on a steady connection.
When accessing AI tools such as ChatGPT and Claude, first check the service’s actual account and region requirements, then choose a route in a suitable region. If the sign-in page opens but your prompt keeps waiting after submission, check the service’s status before trying another route in the same region; one failed load doesn’t mean the entire connection is unavailable. Rule mode lets you route specific tools that need cross-border access while your other everyday apps continue to connect as usual.
Matching the region is more useful than switching at random; the streaming platform still controls playback rights.
To watch anime streaming from Japan or other regional content, start with the relevant region, then check the platform account, catalog and playback messages. Licensing varies by title, so being able to open a page doesn’t mean every show will play. If you see a region message, check your current exit region and try another route in the same region. If playback buffers, check whether the cause is network congestion, device playback settings or the platform’s status. VPNPM lets you choose routes; playback availability depends on platform rules.
Before choosing a plan, check its price, data reset schedule and refund policy.
VPNPM offers a 7-day refund policy. When choosing a plan, look beyond the monthly price and check whether the included data fits your usage: monthly plan data resets each month on your activation date, while data packages never expire and last until used. Test the regions and apps you need on your usual devices and at your usual times. If you still have questions, check your orders or submit a support ticket in the user dashboard. Refund eligibility and request steps are covered by the refund policy.
Clear route details make for informed choices.
These are examples for browsing regions and route types, not live speed test results. See the global servers page for the full region list and streaming details.
For anime streaming from Japan, start with a Japan route; for a work service in the United States, start with the relevant region. IEPL dedicated lines are worth checking when path stability is a priority. Relayed routes offer another option in the same region, while direct routes can be compared based on your network. Route types describe connection paths, not whether an app allows access. If you run into an issue, keep the device and app the same and change one variable at a time—region or route type—to make the cause easier to identify.
| Country or region | City | Route type | Streaming use case |
|---|---|---|---|
| Japan | Tokyo | IEPL dedicated line | Content from Japan |
| Hong Kong | Hong Kong | Relayed route | Follow the platform’s regional rules |
| Singapore | Singapore | Direct route | Content from Singapore |
| United States | Los Angeles | Relayed route | Content from the United States |
| Switzerland | Zurich | IEPL dedicated line | Follow the platform’s regional rules |
Examples show how to filter by region. Whether a specific title plays depends on the content platform’s regional rules and your account. View all routes →
Monthly plans suit regular use; data packages suit usage that varies. Monthly plan data resets each month on your activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days.
¥9.9/month
A good fit for testing routes on your usual devices or for browsing and text-based tools. Before choosing, estimate how much video streaming and file transfer you do.
¥18/month
For switching between work, study and video streaming. If you use cross-border tools every day, check your usual data consumption before choosing this tier.
¥28/month
For frequent video streaming or transferring larger files. More data doesn’t change how you choose a route; pick one based on your target region and how it performs.
Data packages never expire and last until used: ¥158/300GB, ¥358/1000GB, ¥658/3000GB. Compared with a monthly plan, the difference is how you use the data—not which client you need. Pay with Alipay / WeChat / USDT.
You don’t need to learn every networking term first. Check your account, client, route and target app in order to find the next step.
VPNPM registration doesn’t require an email address—just a username and password. Once in the user dashboard, review the plan details, then choose a monthly plan or data package based on your usual usage. Keep your sign-in details secure. Get clients, check orders and submit support tickets from the same dashboard. Don’t treat route names in the demo interface as proof of a purchase or an active connection.
Get the client and subscription details for your platform from the user dashboard. After importing, choose a region near the service you want to reach, then open the app to test the connection. If an app doesn’t use the expected route, check the client’s rule mode and the app settings. If no websites load, check the client connection status and your local network. Change one setting at a time so you can compare the results.
If a page opens but video buffers, compare routes in the same region and check the streaming platform’s status. If the connection works but one app doesn’t, check the routing rules. If a subscription update fails, first confirm your current subscription details in the user dashboard. If you can’t identify the problem, submit a support ticket with your device platform, selected region, route type and error details—not just “can’t connect.”
For step-by-step instructions, read the Getting Started Guide. To look up a specific issue, read the Troubleshooting Handbook. Start with one symptom and follow the relevant steps—it’s more reliable than changing every client setting at once.
These articles cover device setup, common terms and route selection. Start with the one closest to your current issue, then test the changes in your client.
Follow the steps to install the client, import your subscription, choose a route and verify the connection. Learn where to start when common errors occur.
Read article →Understand how subscriptions and routes fit together, then learn how rule mode and global mode affect your connections.
Read article →Troubleshoot background disconnections on mobile by checking battery-saving settings and per-app proxy configuration.
Read article →Compare route types in Japan and tell apart region messages, account restrictions and playback buffering.
Read article →